Skillset

Physical Products

Industrial Design: All phases of projects from sketch to out-of-box approval

Manufacturing: Injected molded parts, sheet metal, silkscreen, LEDs and more

Packaging: Design, drafting, production management, quality control

Digital Products

UX Design: Mobile-first for web, native apps, Enterprise software, eComm

UX Research: Heuristic studies, surveys, interviews, findings analysis and recommendations

Design Systems: Branding definition and updates, alignment across components and systems

Digital Product Experience

The Home Depot - Online

User Experience Manager (Remote) Sept 2022 - May 2025

Oversaw UX for: Homepage, Product Information pages (3.5 Million SKUs)

  • Advocated for the Interconnected Experience in all areas of the website, collaborating with App team, Product Managers, Engineering, UX, Merchants and Vendors for B2C and B2B

  • Key member of project startup and management, defining roles/responsibilities, goals, timelines and deliverables

  • People manager who practiced servant leadership, ensuring my team was supported, challenged, and had the resources they needed to do their best work

  • Tools used: Miro, Jira, Confluence, Jira Align, Teams, Powerpoint, Figma, Github, Slack, CoPilot, AI tools as they became available

The University of Washington, Office of Research Information Services (ORIS)

UX Lead (Hybrid, Remote) June 2017 - Sep 2022

Led the User Experience group for the Office of Research, Information Services (ORIS), Enterprise software driving a $1.8B annual revenue stream for the University of Washington. 

  • Key member of projects including: refreshing outdated systems/processes, adding features to existing, and complete overhauls such as SAGE Budget and MyResearch dashboards

  • Defined KPIs, using analytics and qualitative user research to strategize and prioritize efforts, ensuring data-driven decision making

  • Closely collaborated with a wide range of roles including FE/BE Engineering, PMs and BAs using SCRUM and Agile methodologies

  • Mentored UX Designers and UX Researchers, acting as either role when needed. Advocated for UX, both research and design via presentations and knowledge share sessions

  • Tools used: Adobe Ilustrator, Figma, Slack, Zoom, Teams, Miro, Trello, Jira, Confluence, Powerpoint, Google suite

The Informatics Application Group (TIAG)

UX Designer, April 2015 - Jan 2016

UX Designer, contracted by the DoD, developing mental health applications and websites for Service Members, with a focus on PTSD

  • Partnered with UX Researcher to test concepts from discovery through A/B testing directly with Service Members

  • Updated existing applications and websites from both UI and UX perspectives

  • Facilitated workshops to bring all roles from Engineering to Program management together, for the goal of a better user experience within our budget and time constraints

  • Tools used: Adobe suite - Illustrator, InDesign, Photoshop, Microsoft suite - Outlook, Excel, Powerpoint, UX Research - eye tracking, visualization pod, card sorting, paper prototyping

Physical Product Experience

KVH Design, LLC

Freelancer, Jan 2013 - Dec 2018

Industrial designer, packaging designer, DFM, manufacturing consultant, graphics/marketing designer for individuals to large companies

  • Packaging design for consumer and professional audio companies

  • Mechanical engineering for plastic injected parts

  • Concept sketching for existing line expansion and revamps in pro audio markets

  • Provided consult and concept development to independent ideators

  • Native app, website design as needed to support new products

  • Tools used: Solidworks, ProE - PTC Creo, CAD drafting, Adobe suite, Microsoft suite

Loud Technologies, Inc.

Director of Industrial Design and Mechanical Engineering, Feb 2004 - Oct 2013

Spent 5.5 years at Director level, 3 years as Senior Industrial and UX Designer for a professional audio company. Brands included: Mackie, EAW, EAW Commercial, Ampeg, Crate, Tapco

  • Managed all facets of Product Development from concept exploration and prototyping to working on-site with manufacturing partners in China

  • Partnered with local, East Coast, and Canadian engineers to design and deliver the best products in the market - 35+ products and 300+ custom tooled parts

  • Grew and maintained documentation and processes for design and mechanical engineering groups, ensuring predictability with project cost and schedules

  • Closely worked with DFM, packaging and marketing disciplines for box design and digital materials at product launch

Education

Bachelor of Science, Industrial Design

Minor: Graphic Design
Magna Cum Laude